Privacy Policy

Last Updated: February 11, 2026

HomlinQ values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use the HomlinQ platform.

By using HomlinQ, you agree to the practices described in this Privacy Policy.

Information We Collect
We may collect the following types of information:

Personal Information

• Full name
• Phone number
• Email address
• Location (city or area)
• Account type (tenant, agent, or community lister)

Listing Information

• Property details submitted by agents or listers
• Photos, descriptions, rent amounts, and availability status

Usage Information

• How you interact with the platform
• Messages or inquiries sent through the platform
• Feedback and reviews submitted after a transaction
• Technical information related to platform performance

How We Use Your Information
We use your information to:

• Connect tenants with agents, landlords, and community listers
• Display listings and enable communication between users
• Enforce HomlinQ’s rules and fixed 10% agency fee policy
• Improve platform performance and user experience
• Respond to complaints, reports, or disputes
• Prevent fraud, abuse, and misuse of the platform
• Maintain platform security and integrity
• HomlinQ does not sell your personal data to third parties.

Sharing of Information
Your information may be shared only in the following situations:

• With other users, where necessary to facilitate a rental connection
• With service providers that help operate the platform, under strict confidentiality
• When required by law or legal process
• When necessary to investigate fraud or misconduct
• HomlinQ does not share personal information for advertising purposes without user consent.

Payments & Financial Information

• HomlinQ does not collect or store users’ bank details
• HomlinQ does not store cash payment information for rent transactions
• Payments made between users occur independently
• HomlinQ does not control or process rent transactions outside the platform

Data Security

• We take reasonable steps to protect user information
• Measures are in place to reduce unauthorized access, loss, misuse, or disclosure
• No online platform can guarantee absolute security
• Users are encouraged to protect their login credentials

Data Accuracy & Responsibility

• Users are responsible for ensuring that information provided is accurate and up to date
• HomlinQ is not responsible for incorrect information provided by users
• We may remove or correct false information when reported or discovered

Cookies & Tracking

• HomlinQ may use cookies or similar technologies to:
• Improve platform functionality
• Understand usage patterns
• Enhance user experience
• Support security monitoring
• Users may disable cookies through their device or browser settings, though some features may not function properly.

User Rights
Users have the right to:

• Access the personal information they provided
• Request correction of inaccurate information
• Request deletion of their account, subject to legal and operational requirements
• Raise concerns regarding data handling
• Requests can be made through HomlinQ’s support channels.

Data Retention
We retain user information only for as long as necessary to:

• Provide services
• Enforce platform rules
• Comply with legal obligations
• Resolve disputes where necessary
• Inactive or deleted accounts may have data retained for record-keeping and compliance purposes.

Third-Party Links
HomlinQ may contain links to third-party websites. We are not responsible for the privacy practices of those third parties. Users are encouraged to review third-party privacy policies independently

Changes to This Policy
HomlinQ may update this Privacy Policy from time to time. Updates will be posted on the platform. Continued use constitutes acceptance of the updated policy

Contact Us
If you have questions or concerns about this Privacy Policy, please contact HomlinQ through the official support channels provided on the platform. Click here to visit support